Things you have always wanted to ask.
Payment/credit card: Of course, you can pay cash in our hotel, but also by credit card or by EC-card. We also provide the opportunity to use the hotelbird App for payment. In this case you have your reservation and your room key on your smart phone. Normally the accommodation charge is due on arrival.
The Hotel Südstern provides five barrier-free rooms. They are located on the second floor and can be accessed quite comfortably by elevator.
Our rooms are available from 3:00pm. At request an early arrival can be arranged.
Rooms are to be cleared by 10.00 am. Of course, we will safekeep your luggage for a later departure.
Each of our bathrooms provides a hairdryer.
There is a bakery and a café in the close neighborhood. Also see breakfast.
Your booking will be guaranteed in any case until 6:00pm. Should you arrive after 6:00pm, we require your credit card as a deposit. Payment doesn't have to be made by credit card, normally, however, at arrival.
Please contact us:
The Hotel Südstern provides free WLAN throughout the complete building, additionally you will find a LAN connection in your room as well as in the Loungecafé.
Each room provides a Nespresso cartridge coffee maker. It can be operated with tap water.
Air conditioning system:
All rooms are equipped with an air conditioning system.
The rooms of the Hotel Südstern do not provide a minibar. We supply cool drinks at our vending machine in our Loungecafé. There you will also have the opportunity to store your own groceries in our fridge with lockers.
According to availability you are free to use our subterranean garage at no charge.
Our prices are regulated by season and availability. Normally it is better to book early on. Yet, also short-term booking can take advantage of favorable prices.
Smoking is prohibited in our hotel.
Our reception is open from 8:00am to 22:00pm.
Our entry area is video-monitored. In case of problems we are available at 089-7907880.
There are no fees for cancellation until 6:00pm, thereafter we charge 80% of your booked charge. For bookings of special events in Munich, there are specific cancellation fees exception to the rule which are outlined in your confirmation of booking.
Each room provides a flat-screen TV with sky-entertainment program. The complete sport-program of sky network is available at our Loungecafé.